HOW IT WORKS
Submit your application.
Make sure to have your resale license & design documentation handy!
Get approved in 24-48 hours & receive an email confirmation to activate your trade portal.
Place your first trade order & save 15% off retail prices. Reach out anytime to your dedicated concierge with any questions!
FAQ
Frequently Asked Questions
Who qualifies for the Trade Program?
Our Trade Program is designed for interior designers, decorators, architects, and other design professionals working on residential or commercial projects.
What benefits do Trade members receive?
As a valued Trade member, you’ll receive exclusive access to preferred pricing on our curated selection of vintage and artisan rugs, plus early access to new arrivals and limited-edition pieces. Enjoy personalized support from our dedicated trade concierge team, complimentary swatch samples, the option to take rugs out on memo, and the opportunity to host clients in our showroom to support your design process.
How do I apply for the Trade Program?
Applying is simple. Complete our Trade Program Application Form and submit the required documentation, including your resale license or professional credentials. Our team will review your application and respond within 1 business day.
Is there a minimum order requirement?
No, there is no minimum order quantity to enjoy the benefits of our Trade Program. However, certain promotional offers may have specific terms, which will be clearly communicated on site.
How do I place an order with my Trade discount?
Once approved, log in to your Trade account on our website. Your exclusive pricing will automatically reflect on eligible products in the cart. Proceed to checkout as usual, and your discount will be applied.
Can I use my Trade discount in-store?
Yes, your Trade discount is available for in-store purchases. Please inform our staff at checkout that you’re a Trade Program member and provide the email associated with your account.
Can I request swatches or samples?
Absolutely. We offer complimentary swatches to our Trade members to assist in your design decisions. You can request swatches through this page or by contacting our Trade Concierge.
Do you offer tax-exempt purchasing?
Yes, we provide tax-exempt purchasing for qualifying Trade members. To set this up, please submit your resale certificate during the application process or contact our trade support team for assistance.
Can I combine my Trade discount with other promotions?
Trade discounts cannot be combined with other promotional offers or markdowns. Your Trade pricing represents our best year-round value of 15% off. If shopping a sitewide promotion (e.g. 20% off sitewide), make sure to log out of your trade account for that discount to be applied.
Do you offer custom or COM (Customer’s Own Material) options?
Yes, we offer custom options, including the use of Customer’s Own Material for select made-to-order pieces. Please contact our Trade Concierge to discuss your specific requirements.
How do I get in touch with the Trade concierge team?
Our dedicated Trade Concierge is here to assist you. Reach out via email at hello@thevintagerugshop.com or call us at (510) 710-1726. We’re available Monday through Saturday, 10 AM to 6 PM PST.
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DESIGN RESOURCES
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