COVID-19 Information

Our soft reopening
As The Vintage Rug Shop storefront reopens, our top priority is to create a safe in-person shopping experience for everyone. For now, we are only offering curbside pickup for online orders and private appointments for in-store shopping.
Curbside Pickup
We offer free curbside pickup for our local customers. If you would like to use this service, please call us at 510.710.1726 to place the order with our team. Curbside pickup orders will be available same day unless otherwise specified.
Private shopping appointments
We’re excited to welcome you back into our store! You can now book a private shopping appointment during store hours. Enjoy a peaceful, personalized shopping experience with one of our retail team members. Private appointments are available 10am to 5pm, Tuesday through Saturday.
<Book an appointment here>
Health & Safety Measures
We are committed to following Alameda County’s reopening guidelines to ensure the health of our employees and customers. Here is what you can expect:
  • All visitors are required to wear a face covering during curbside pickup or before entering the store.
  • We are adhering to social distancing mandates with all in-store visitors and limiting the number of people allowed in the store at a time.
  • Our team is disinfecting all high-touch surfaces throughout the day and following a stringent hand washing policy based on CDC guidelines. As an additional precaution, we are also conducting regular employee screenings.
  • We will continue to accept only contactless forms of payment, including credit, debit, and tap payment methods.
  • We respectfully ask that all guests use the no-touch hand sanitizer station or wear gloves before touching the merchandise. We are more than happy to provide a disposable mask and gloves to our customers.
  • If you are experiencing flu-like symptoms or have been potentially exposed to someone who has tested positive for COVID-19, we ask that you postpone your visit with us.
We know this is a weird time, and we’re doing everything in our power to keep you healthy and safe as we all find our new normal. We will continue to reassess these policies as new information and health guidelines become available. If you have any questions or concerns about our COVID-19 store protocols, please email us at (hello{at}thevintagerugshop{dot}com) Thank you for your continued support -- we wouldn’t be here without you!