POSITION: Retail Sales Associate
SUPERVISOR: Retail Manager

 

The Vintage Rug Shop is a home furnishings & decor lifestyle brand that is recognized as the destination for shopping a collected, California aesthetic. Our storefront has moved to the vibrant 4th Street shopping district in Berkeley, CA and our team is growing!

We are currently seeking a professional, upbeat, stylish & creative sales associate to join our team. This position isn’t for everyone, we’re seeking a mutually perfect fit. The ideal candidate will have exceptional sales skills and solid experience in retail; will have a high level of integrity and an excellent work ethic. Additionally, the ideal candidate will be able to handle the day-to-day responsibilities of working in a retail store and adept at building strong and lasting customer relationships. This person will be an integral part in the success of our retail presence.

RESPONSIBILITIES
  • Manage daily sales activities
  • Greet customers and help guide them through the store and determine specific needs while providing excellent customer service
  • Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
  • Provide accurate product information
  • Keep the sales floor merchandised and stocked
  • Process all point-of-sale transactions such as sales, returns, exchanges and gift cards
  • Increase customer base by proactively reaching out to customers when new items arrive, and adding all new contacts/customers to contact list
  • Support with stock checking and ordering
  • Receive and check-in product deliveries
  • Safely and professionally pack and fulfill all inbound online orders for shipping
  • Understand and know all operational procedures to properly execute daily operations
  • Secondary responsibility when not selling; tagging, restocking, cleaning, organizing stock room and merchandising
  • Partner with the team to resolve online and in store customer service issues
  • Ability to work as part of a team and take initiative, independent of direct supervision
QUALIFICATIONS
  • 3+ years of retail experience, home decor or boutique environment preferred
  • At least 1 year in a key holder role
  • Must be available to work weekends (especially Sundays) and during the holiday season
  • Knowledge of Shopify, Excel and Google Docs
  • Demonstrate outstanding customer service
  • Be a self-starter who is results oriented and committed to fostering an exciting store environment
  • Excellent communication skills, both verbal and written
  • Be a team player, self motivated, and carry a positive can-do attitude
  • Prides oneself on accuracy and attention to detail
  • Must live in the San Francisco Bay area with reliable transportation
  • Ability to lift and mobilize large items up to 50 lbs. while utilizing appropriate equipment and safety techniques
SALARY + BENEFITS

This is a, hourly, full time position located in Berkeley, CA. We offer competitive pay dependent on experience and discounts on merchandise. 

HOW TO APPLY:

Email the following to careers@thevintagerugshop.com, subject line: Retail Sales Associate.  In your email, please include the following:

  • Resume
  • Cover Letter: in the cover letter, please tell us a bit about yourself, why you fit the description, why you’d make a great addition to our team, and how The Vintage Rug Shop fits into your career path.
  • Link to Instagram and LinkedIn