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E-Commerce Manager

The Vintage Rug Shop is currently seeking a hard working, detail oriented, eager and upbeat e-Commerce Manager to join our growing team! The e-Commerce Manager will lead the business in expanding it’s e-Commerce presence by way of streamlining current systems and implementing best practices. This individual will be responsible for all product sold on the www.thevintagerugshop.com website. This individual is a self starter, a team player, and an excellent communicator. This role will work closely with the Owner to ensure all product data is accurate and uniform across all categories and will also ensure the front-end customer experience is seamless and enjoyable. This person will be an integral part in taking the company’s e-Commerce presence to the next level.

 

RESPONSIBILITIES:

  • Maintain SKU hierarchy
  • Create, maintain, update, and edit product data on Woocommerce & Lightspeed Retail
  • Assist in writing product descriptions that speak to our customer base and facilitate conversions
  • Implement best practices for images, meta descriptions, product titles, etc…
  • Maintain accurate shopping feeds on 3rd party platforms & Affiliates including Share-A-Sale, Instagram, Facebook and Google etc
  • Performs daily and weekly system audits to ensure alignment across multiple channels and systems
  • Resolve all issues relating to product webpage content including technical data, pricing, visual, content, and copy
  • Participate in eCommerce product photography and ensure photos meet company’s brand and style guides
  • Monitor eCommerce inventory levels and communicate with Owner regarding any inventory related needs
  • Work with Owner on marketing initiatives and promotions and make suggestions on content to help increase traffic, conversion, and revenue
  • Have a comprehensive knowledge and understanding of e-commerce, industry, technology, and trends, and be able to recommend new website products, integrations, and opportunities for the company
  • Keep an active pulse on eCommerce and retail shopping trends, best practices, and competitive consumer experiences
  • Actively propose new ideas and updates to owner and help implement new processes to improve overall workflow
  • A strong communicator (written and verbal) and active listener who comes with an open-mind and is able to effectively incorporate cross-functional partners in key decisions
  • Support the team in processing and shipping orders and returns
  • Provide excellent customer service when needed

 

QUALIFICATIONS:

  • 3+ years managing a website and digital product catalog
  • Must be proficient in e-Commerce & point of sale platforms (Shopify, Woocommerce, Lightspeed)
  • Must understand Google Analytics
  • Proficiency in Excel
  • Knowledge of Mailchimp or other email marketing services
  • Must have a strategic mindset and analytical experience
  • Carries a fast-twitch response and able to quickly pivot when needed
  • Must be a team player and have a positive attitude
  • Must live in the San Francisco Bay Area with a dependable car
  • Bachelor’s Degree required

 

SALARY + BENEFITS

This is a full time position located in Oakland, CA. We offer a competitive salary dependent on experience, 401(K) participation, paid vacation, and discounts on merchandise

 

 

HOW TO APPLY:

Email the following to careers@thevintagerugshop.com, subject line: e-Commerce Manager. In your email, please include the following:

  • Resume
  • Cover Letter: In the cover letter, please tell us a bit about yourself, why you fit the description, why you’d make a great addition to our team, and how The Vintage Rug Shop fits into your career path.
  • Link to Instagram and LinkedIn
Branding Jane Reaction
Site Design Saturday Studio
Development Alchemy + Aim